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Water and Wastewater Collection

Featured Links

Water Bill

Visit our Water Bill page for online payment, current rates, and more.

Clean Water Lakewood

Information on the City's efforts to improve its aging water and sewer systems.

Summer Sprinkling Program

A program designed to help qualifying residents reduce sewer collection bills during the summer months.

Lead Water Safety

Learn about what Lakewood is doing to mitigate the risks of old lead water lines.

Water Administration, Metering, and Distribution Units

The City of Lakewood owns and operates its water distribution system, consisting of approximately; 110 miles of water mains, 3,000 main line valves, 1,600 fire hydrants, and 14,400 water meters. The City is responsible for the repair and maintenance of all system components within the public right-of-way. It is the property owner’s responsibility for the repair and maintenance of all distribution system components located on private property.

Wastewater Collection Unit

The City of Lakewood owns and operates its wastewater collection system, consisting of approximately 166 miles of storm and sanitary sewer mains. The City is responsible for the repair and maintenance of all system components located within the public right-of-way. It is the property owner’s responsibility for the repair and maintenance of all collection system components located on private property.

Mission Statement

  • To provide potable water to all residents of the City of Lakewood in supplies adequate to meet the fire protection, domestic and commercial needs of our community;
  • To maintain the free flow of storm and sanitary sewage through the City’s wastewater collection system;
  • To accurately meter water used by our customers upon which water and sewer bills are based;
  • To issue accurate billings for this usage in a timely fashion. To collect and properly account for all revenues generated;
  • To minimize the risk to health and property by providing prompt maintenance and repair service;
  • To respond to all customer inquiries and concerns promptly, courteously and professionally.

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Division of Water and Wastewater Collection

12650 Detroit Ave.
Lakewood, OH 44107

Phone Number:

(216) 529-6820

After-Hour Water Emergencies:

(216) 521-6773

Email Address:

water@lakewoodoh.gov

Hours:

Monday through Friday
8:00 AM – 4:00 PM

Water Quality Report

Click the links below to read Lakewood’s annual Water Quality Reports.

Water and Wastewater Collection FAQs

Where does our drinking water come from?

Lakewood contracts with the City of Cleveland for clean drinking water.

  • Cleveland has a state-of-the-art water treatment process which includes multiple barriers to protect public health.
  • Water Quality in Lakewood is checked on a regular basis as required by the EPA.
  • Lakewood checks for disinfection, disinfection byproducts, pH levels, and orthophosphates. Orthophosphates keep contaminants from leaching from the existing pipe lines into the water.
  • Cleveland uses filtration, alum, powdered activated carbon (PAC), Potassium Permanganate, and chlorine to remove and treat for natural and man-made contaminants.
  • Corrosion control processes are used to ensure no lead gets into the water as it flows through distribution pipes under the street.

If a homeowner is concerned about the water in their home, they can contact Lakewood’s Division of Water at (216) 529-6820 to obtain a list of Ohio EPA approved laboratories certified at testing water for lead.

Usually this means a dry floor drain. If the trap seal is even partially evaporated, sewer odors can enter the building. Especially in the winter, add a small bucket of water to each floor drain about once a week. Other possible causes are abandoned or not used plumbing fixtures and deteriorated vent pipes on the plumbing system. These pipes may be exposed or hidden in the building structure. You may need to consult a professional plumber. If you smell natural gas or feel that there is a danger, call the Lakewood Fire Department.

Cloudy water is caused by tiny air bubbles in the water similar to gas bubbles in carbonated drinks. After a while the bubbles rise to the top and disappear. This happens more often in the winter time.

The official numbers for water quality information are: